Business Improvement Techniques Clinical Engineering Team Leading & Management IT Application Specalist

IT team members work to diagnose and fix computer faults and alongside installing new computer equipment.  That may also providing training to a range of clinical and non-clinical staff to ensure effective use of communications system.

  • Suitable for staff working as IT Clerk, Website technician, Data administrator, IT helpdesk support, IT Supervisor, website manager amongst others
  • Available at Levels 2 and 3
  • Entry Requirements
Level 2
Functional Skills

Required Level 1 English, Maths and ICT (unless prior certificate held e.g. GCSE grades D -E or O-Level)

Employee Rights

All apprentices will undertake a unit of study focused on employee rights and responsibilities

Core Units
  • Improving Productivity Using IT
  • Understanding the Potential of IT
  • Developing Personal and Team Effectiveness Using IT
Options Units
  • IT User Fundamentals
  • Set Up an IT System
  • Optimise IT System Performance
  • IT Security for Users
  • Using the Internet
  • Using Email
  • Personal Information Management Software
  • IT Software Fundamentals
  • Audio Software
  • Bespoke Software
  • Specialist Software
  • Computerised Accounting Software
  • Imaging Software
  • Drawing and Planning Software
Level 3
Functional Skills

Required Level 2 English, Maths and ICT (unless prior certificate held e.g. GCSE grades A* – C or O-Level)

Employee Rights

All apprentices will undertake a unit of study focused on employee rights and responsibilities

Core Units
  • Improving Productivity Using IT
  • Understanding the Potential of IT
  • Developing Personal and Team Effectiveness Using IT
Options Units
  • IT User Fundamentals
  • Set Up an IT System
  • Optimise IT System Performance
  • IT Security for Users
  • IT Communication Fundamentals
  • Using Mobile IT Devices
  • Using Collaborative Technologies
  • Video Software
  • Database Software
  • Data Management Software
  • Design Software
  • Desktop Publishing Software
  • Project Management Software
  • Website Software
  • Internet Safety for IT Users
Catering Accounting Estates and Facilities Business Admin Business Admin (Medical) Business and Professional Admin

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